It combines 3 therapeutic technologies: infrared heat that penetrates 1-2 cm into the tissue, therapeutic vibration that stimulates circulation and relaxes muscles, and ergonomic compression that wraps the knee. All controlled from an intuitive LED touch screen.

Not at all. Just 3 steps: place it around your knee, secure the velcro straps, and turn it on. So simple that elderly users can operate it independently.

Daily use / maintenance: 15-20 minutes. Acute pain / recovery: up to 30 minutes maximum. The device has an automatic timer that shuts it off for safety.

2-3 sessions per day with at least 2 hours of rest between sessions. For maintenance, 1 daily session is sufficient.

Morning: Reduces morning stiffness (ideal for arthritis). After exercise: Speeds up recovery and reduces inflammation. Before bed: Relaxes and improves sleep quality. During the day: Immediate relief whenever you feel pain.

Not recommended. Use it while sitting, lying down, or reclining for maximum safety and effectiveness. The straps may loosen with excessive movement.

Not necessary, but you can apply your favorite analgesic cream (Bengay, Icy Hot, etc.) before use to enhance the effect. The heat helps the ingredients penetrate deeper.

With a full charge: 2-3 hours of continuous use, equivalent to 4-6 sessions of 20-30 minutes each. Enough for an entire week of regular use.

4-6 hours for a full charge. We recommend charging it overnight.

USB-C cable (included in the box). Compatible with wall adapters, computers, power banks, and car chargers.

No. For safety, it must be unplugged during use. Charge after each session or overnight.

The LED indicator on the screen shows the battery level. When it reaches 100%, the light changes from red to green.

Like all lithium batteries, it may lose 10-20% capacity after 300-500 charge cycles. With normal use, that happens after 2-3 years. The device will continue to work correctly.

3 temperature levels: Level 1 — 104°F (40°C) (gentle), Level 2 — 122°F (50°C) (standard therapy), Level 3 — 140°F (60°C) (deep intense heat). No level causes burns with correct use.

Completely safe with correct use. Heat is electronically regulated and the timer prevents overexposure. Do not use on skin with open wounds or loss of sensation.

Infrared heat starts in 30-60 seconds and reaches the selected temperature in 2-3 minutes.

Yes. You can turn off the heat and use vibration only. Great for summer sessions or sensitive skin.

Works best in direct contact with skin or over very thin fabric. Thick pants like jeans will significantly reduce effectiveness.

Yes. The adjustable straps fit knee circumferences of 11-20 inches (28-50 cm). Suitable for most adults regardless of size.

It's ambidextrous — works perfectly on both right and left knees. To treat both knees simultaneously, you need 2 units.

Yes! Although designed for knees, the adjustable straps allow use on:

• Elbows (tennis elbow)
• Shoulders
• Calves
• Lower back
• Thighs

Comes as a single unit. We offer 10% OFF when buying 2 for those who need treatment on both knees.

The soft neoprene and ergonomic design make it very comfortable. If you feel tingling or numbness, loosen the straps slightly.

Yes, excellent for osteoarthritis. The heat reduces inflammation and stiffness; vibration improves mobility. Many users report significant improvement within 2-4 weeks of regular use.

Absolutely. Many runners use it as part of their post-training recovery routine to reduce injuries and improve performance.

It can help, but consult your surgeon first. Generally safe after 6-8 weeks post-surgery, though each case is different.

Immediate: Pain relief from the very first session.
1 week: Noticeable reduction in stiffness.
2-4 weeks: Significant improvement in mobility and chronic pain.

Yes. The heat and compression improve lymphatic drainage and reduce edema. Visible results after 2-3 sessions.

Infrared heat and therapeutic vibration have solid scientific backing. Hundreds of studies prove their effectiveness for musculoskeletal pain. It's not magic — it's proven physical therapy.

Consult your doctor. If you have diabetic neuropathy (loss of sensation), exercise caution with heat as you may not detect if it's too hot.

No. This is an absolute contraindication. Electronic devices can interfere with pacemakers or implanted defibrillators.

Not recommended without medical approval, especially during the first trimester. Consult your OB-GYN first.

Generally safe, but always consult your orthopedic surgeon first. Some metal implants may have specific restrictions.

No. It's a personal wellness device that does not require a medical prescription. However, we always recommend consulting your doctor if you have serious medical conditions.

Very rare. Possible: temporary skin redness (normal), irritation on very sensitive skin, or dizziness if the session is too long. If you experience persistent discomfort, discontinue use and consult your doctor.

Outer sleeve: Removable, hand wash with warm water and mild soap. Air dry.
Electronic device: Wipe with a slightly damp cloth. Never submerge in water.
Screen: Dry microfiber cloth only.

Not waterproof. If accidentally wet, turn it off immediately and let it dry completely before using again.

First try:
1. Make sure it's fully charged
2. Turn it off and back on
3. Check that straps aren't blocking the buttons

If it still doesn't work, contact us. We'll send a free replacement or issue a full refund.

With proper care, 3-5 years. The battery may lose some capacity after 2-3 years but the device will continue to work correctly.

Standard shipping: 7-15 business days.
Express shipping: 3-7 business days (additional cost).
All orders include a tracking number.

Yes, on orders over $50 USD. For smaller orders, shipping is $5.99.

✅ 30-day satisfaction guarantee: Full refund, no questions asked.
✅ 1-year manufacturer warranty: Manufacturing defects, battery, and components.

Does not cover: damage from misuse, water damage, or normal cosmetic wear.

Contact us immediately. We'll send a free replacement or issue a full refund. Your choice.

Yes, within the 30-day satisfaction guarantee even if you've used it. It just needs to be in reasonable condition (no intentional damage).

Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and interest-free installments with Afterpay and Klarna.

Yes, through Afterpay or Klarna. Split your purchase into 4 equal payments with zero interest.

💚 Buy 2: 10% OFF automatically applied.
💚 Buy 3 or more: 15% OFF automatically applied.

Compare the cost:
• 10 physical therapy sessions: $500-1,000
• Pain medication for 6 months: $180-300
• Our massager: one-time payment with unlimited use, no appointments, no travel.